Welcome to ROI Network Inc.
Following are the Guidelines and Protocols for membership in ROI. Each ROI group is led by a Leadership Team. Upholding the guidelines within each Group is the job of the leadership team and members agree to honor their decisions.
The Guidelines and Protocols that follow are in place to ensure our Mission and Vision statement are honored.
While these elements are common to all ROI Groups, Leadership may vary some elements to best serve the needs of a particular group.
GUIDELINES
Attendance
To maintain membership in good standing members are allowed only 1 excused absence per month.
Referrals
Members are expected to give a minimum of 2 qualified referrals each month to fellow members. A qualified referral is one in which contact information is provided both to the referred business as well as to the individual or company being referred, and that referral is reported to the group. A referral needs to be new businesses with a new client or a past client utilizing a different type of service from the same member or company.
Business to Business
Members should have at least one (1) outside meeting with a fellow member of the group each month. This meeting allows both members the opportunity to learn about each other and the services their business provides and better support one another as a result. B2B meetings must be reported to the group.
Ethics
As ROI members, we strive to do our very best in our field and our community. Members agree to uphold the standards and practices of their individual fields and to do their utmost to care for clients, assure customer satisfaction, to follow-up on leads and referrals in a timely manner, and work to resolve any conflicts. In addition, members will strive to act in a manner that positively reflects the group and supports their fellow members.
It is the job of Leadership to assure members adhere to the above Guidelines for the benefit of the group and all its members. Members found in lack of compliance will be contacted by Leadership and an effort made to resolve any issues. Should the issues continue, they will be asked to relinquish their spot in the group. In addition, members found to be acting in a manner that negatively affects or poorly reflects upon the group at large will also be removed from membership. No refund of yearly application fees will be given. Dismissal from the group is the decision of the Leadership Team and all members agree to abide by their decisions.
ROI Board
ROI is served by a Board comprised of both Leadership and Membership. Members of the Board work to find ways to bring the individual groups together for the benefit of the combined membership. This includes intergroup events, community relation projects, and participation in local events. It serves as a liaison between groups so variations and practices benefitting one group can be easily shared with others. In addition, the Board oversees the formation of additional regional Groups, maintains the web site, and supports the regional Groups as needed assuring each remains aligned with our mission and vision statement. The Board is also responsible for assuring that ROI Network Inc. complies with all necessary laws which govern our corporate status.